Big Cheez Marketing Privacy Policy

Big Cheez Marketing

Last Updated: July 7, 2026

1. Introduction

Big Cheez Marketing ("Big Cheez Marketing," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.bigcheezmarketing.com (the "Site"), contact us, or use our services, including website design, SEO, AI agent and automation services, and lead generation (collectively, the "Services").

By using the Site or Services, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read together with our Terms of Service, available at www.bigcheezmarketing.com/terms.

2. Information We Collect

We may collect the following types of information:

Information you provide directly:

Name, business name, email address, phone number, and mailing address

Information submitted through contact forms, audit requests, or scheduling forms

Payment and billing information (processed through secure third-party payment processors)

Any other information you choose to share with us in the course of receiving our Services

Information collected automatically:

IP address, browser type, device information, and operating system

Pages visited, time spent on the Site, and referring website

Cookies and similar tracking technologies used to improve Site functionality and analyze traffic

Information collected through our communications platform:

Records of email, phone, voicemail, and SMS text message communications sent and received through GoHighLevel ("GHL"), the customer relationship management and marketing automation platform we use to manage client and lead communications

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our Services

Respond to inquiries, schedule consultations, and deliver requested audits or proposals

Send appointment confirmations and reminders

Communicate updates about our Services, including promotional offers, when you have opted in to receive them

Process payments and manage billing

Maintain the security and integrity of the Site and our systems

Comply with legal obligations

We do not use your personal information for any purpose incompatible with those described in this Privacy Policy without providing you notice and, where required, obtaining your consent.

4. How We Communicate With You

We use GoHighLevel to manage our communications with prospects and clients. Depending on the information you provide and your communication preferences, we may contact you by:

Email — including responses to inquiries, service updates, and marketing communications

Phone calls — including consultations, follow-ups, and appointment-related calls

Voicemail — including automated voicemail drops related to your inquiry or account

SMS text messages — sent only after you have provided consent, as described in Section 5 below

You may opt out of any of these communication channels at any time using the methods described in this Policy.

5. SMS Text Messaging

If you opt in to receive SMS text messages from Big Cheez Marketing, the following terms apply:

Consent: We only send SMS messages to individuals who have affirmatively opted in (for example, by submitting a form on our Site, requesting a free automation audit, or otherwise providing consent). Your phone number and consent status are stored and managed through our GoHighLevel platform.

Types of Messages: You may receive messages related to appointment confirmations and reminders, results from your free automation/marketing audit, follow-ups on inquiries you've submitted, service updates, and promotional offers.

Message Frequency: Message frequency is up to 8 messages per month. If you have questions about your text or data plan, please contact your wireless carrier.

Opt-Out: You can cancel SMS messages at any time by texting "STOP" to +1 623-304-5335. After you text "STOP," we will send one confirmation message to acknowledge your opt-out, after which you will no longer receive SMS messages from us. If you wish to opt back in, you may sign up again using the original opt-in method.

Help: For help with the messaging program, reply "HELP" to any message, or contact us directly at [email protected].

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply to messages sent and received.

No Sharing for Marketing: Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties or affiliates for their own marketing or promotional purposes.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who support our operations, such as GoHighLevel (CRM, email, and SMS delivery), payment processors, and hosting providers, solely to help us deliver our Services

Legal authorities if required by law, regulation, legal process, or to protect the rights, property, or safety of Big Cheez Marketing or others

Successors in the event of a merger, acquisition, or sale of business assets, in which case your information may be transferred as part of that transaction

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you opt out of SMS or email communications, we retain a record of your opt-out status to ensure we honor your preference going forward.

8. Your Choices and Rights

You may:

Opt out of SMS messages at any time by texting "STOP" to +1 623-304-5335

Unsubscribe from marketing emails using the unsubscribe link included in those emails

Request access to, correction of, or deletion of your personal information by contacting us at [email protected]

Ask us to restrict or stop certain uses of your personal information, subject to any legal or contractual obligations that may limit this

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their privacy policies directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Big Cheez Marketing

2700 S Gilbert Rd, #5 Chandler, AZ 85286

Email: [email protected]

Phone: (623) 304-5335

Website: www.bigcheezmarketing.com

Last Updated: July 7, 2026